Privacy Policy

Effective Date: May 18, 2026

At Evergreen Counseling & Wellness (“Evergreen,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services.

Information We Collect

We may collect the following types of information through our website:

Personal Information You Voluntarily Provide

When you complete a contact form, request an appointment, subscribe to communications, or otherwise contact us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Preferred contact method
  • Information you choose to share in your message

Please avoid submitting sensitive medical or confidential mental health information through website forms or unsecured email whenever possible.

Automatically Collected Information

Like many websites, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of website access
  • General geographic location
  • Referral source

This information helps us improve website performance, security, and user experience.

How We Use Information

We may use collected information to:

  • Respond to inquiries or appointment requests
  • Communicate with prospective or current clients
  • Improve our website and services
  • Maintain website security and functionality
  • Comply with legal or ethical obligations
  • Analyze website traffic and marketing performance

We do not sell personal information to third parties.

HIPAA & Protected Health Information

Submitting information through our website does not automatically establish a therapist-client relationship.

While we strive to protect your privacy, standard website forms and email communications may not be fully secure methods for transmitting sensitive health information. If you become a client of Evergreen, your protected health information will be handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), and you will receive additional privacy disclosures as part of the intake process.

Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website usage and improve functionality.

These tools may collect information about your interaction with our website, including pages viewed and time spent on the site.

You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.

 

Third-Party Services

Our website may contain links to third-party websites or services, including scheduling platforms, social media sites, or client portals. Evergreen is not responsible for the privacy practices or content of third-party websites.

If you access third-party services through our website, their privacy policies and terms will apply.

Data Security

We take reasonable administrative, technical, and physical safeguards to help protect information submitted through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Your Rights & Choices

You may contact us to:

  • Request updates or corrections to information you submitted
  • Ask questions about this Privacy Policy
  • Request that we delete information submitted through the website when legally permissible

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Evergreen Counseling & Wellness
Suite 107
6785 Weaver Rd
Rockford, IL 61114

Phone: 815-242-2125
Email: info@evergreenrockford.com

All Rights Reserved © 2026 Evergreen Counseling + Wellness
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